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Poplar Ave · East MemphisMemphis, TN Hearing Center

5.0157 Google reviews
Checking hours… 6401 Poplar Ave, Suite 302, Memphis, TN 38119

Independent hearing care in the heart of Memphis. You get comprehensive evaluations and all five hearing aid brands. Our team takes the time to get it right. Most first visits end with a complete plan in about 90 minutes.

Free hearing evaluation
7-day free hearing aid trial
We accept all major insurance plans
Answers in ~90 minutes

Online scheduling

Pick a time. We'll handle the rest.

Walk out knowing exactly where your hearing stands
We confirm your benefits ahead of time
Bring a familiar voice. It sharpens the results
Openings this week, more often than not
Book your free evaluationMemphis, TN · real-time openings

Prefer to talk? Call (901) 499-4001 — we're happy to book it for you.

Visit us

Address6401 Poplar Ave, Suite 302, Memphis, TN 38119
Get directions →
HoursMon-Thu 8:30am-5:00pm · Fri 8:30am-1:00pm
Sat & Sun closed
Finding usIn the East Memphis shopping district on Poplar Ave. Look for Suite 302; free parking at the building.
Wheelchair accessible Free parking Free 7-day trial

Your Memphis team

Real experts. Familiar faces.

One familiar provider who remembers you, your history, and how you like to hear.

Dr. Nancy Hawkins

Dr. Nancy Hawkins

Au.D. · Audiologist

Doctorate with honors from UT Health Science Center. Board Certified with the American Academy of Audiology. Experienced across all major hearing aid manufacturers. Her passion: helping patients reconnect with the world.

Meet Dr. Hawkins →

5.0157 Google reviews
Au.D.doctor of audiology on-site
~90 minto a complete hearing plan
5brands fitted & serviced

Hearing care services in Memphis

Everything your ears need, under one roof

Free hearing evaluations

Comprehensive testing: otoscopy, tympanometry, tone & speech-in-noise.

Hearing aid fittings

Real-ear measured and fine-tuned to your exact hearing profile.

7-day free trials

Phonak, Starkey, ReSound, and Unitron. Take them home first.

Tinnitus treatment

Specialized therapies to quiet the ringing and get your focus back.

Gentle earwax removal

Safe, comfortable removal that often improves hearing immediately.

Ongoing care & repairs

Cleanings, tunings, and adjustments. Plus our Concierge Service Plan.

Today's technology

These aren't the hearing aids you remember.

Closer to a tiny computer than the aids you're picturing. Try any free for 7 days.

Everything streams straight to your ears.

Music, YouTube, and phone calls stream straight to both ears. They even handle turn-by-turn directions while you drive. Your hearing aids tune every sound to your hearing. People pay hundreds for earbuds that do less.

Now playing: your morning playlist in both ears
30+ hrsrechargeable
IP68rain & sweat-proof
Nearly invisiblemost never notice
AI insideclear speech in noise
1-tap appdiscreet control

60-second self-check

Is it time for a hearing check?

Most people live with hearing changes for 7 years before doing anything. Answer six quick questions and find out where you stand. We ask for no email and save nothing.

Question 1 of 6

Try it right now

Hear what your free evaluation measures

Press play on a real voice or real birdsong, then flip between the two modes. With untreated high-frequency loss you still hear the voice. You just can't understand it. If that muffled version sounds familiar, your Memphis team can tell you exactly why.

Book my free evaluation

Hear the difference

Current sound scene
A conversation

Press play, then switch between the two modes. Listen for what disappears.

Headphones recommended. This is a simplified simulation of sloping high-frequency loss. It is not a diagnostic test. Audio courtesy of Wikimedia Commons (CC).

Only at American Hearing

Walk through our clinic before you ever walk in

New places can be stressful. Explore our Memphis center in full 360°. See the lobby, the testing booth, and the fitting rooms. Your first visit will feel like your second.

★ 5.0 on Google

What Memphis is saying

Real reviews from our Google Business profile.

★★★★★

"I cannot begin to tell you what an amazing job American Hearing did to obtain hearing aids for my husband. They had to jump through so many hoops with the insurance company. It is a miracle they prevailed!"

CC
Charlene C.Google review · 7 months ago
★★★★★

"Got my new ears. It has been great working with the staff here. They provide you with all the tools you need to have a healthy transition. So far so good with my new ears."

DJ
D JGoogle review · 8 months ago
★★★★★

"Very clean office, check-in was easy, the doctor was nice and explained everything. And listened. Great place."

MP
Michael P.Google review · 7 months ago

Read all 157 reviews on Google

Coverage

We work with your insurance

Bring your card or call ahead. We'll verify your hearing benefit for you.

TruHearingUnited Healthcare HearingNations HearingBlue Cross Blue ShieldHumanaAetnaMedicare Advantage plans+ many more

We verify your benefit first

Bring your card or call ahead. We check your hearing coverage before your visit. You'll have no surprises.

Flexible monthly financing

We offer affordable payment plans for every technology level. The right device stays within reach.

Concierge Service Plan

One simple monthly fee covers ongoing cleanings, tunings, and adjustments. Or pay as you go. Your choice.

Good questions

Memphis's most-asked hearing questions

We start by understanding your history, concerns, and lifestyle. Then comes a full evaluation. It starts with an in-ear exam (otoscopy) and tympanometry to check eardrum movement. We test tones for each ear, then speech in different environments. A bone conduction test completes it. You'll see and understand your results the same visit.
Typically three to seven years. It depends on style, cleaning and storage, your body chemistry, and how technology evolves. We service every device we fit. Cleanings and adjustments keep them performing like new.
Yes. Your initial comprehensive hearing evaluation is free, with no obligation. If treatment makes sense, we'll explain every option and price before anything moves forward.
Yes. We offer a 7-day trial on leading brands including Phonak, ReSound, Starkey, and Unitron. Wear them in your real life before you decide.

Rediscover the sounds of your life, starting in Memphis.

Free evaluation. Honest answers. A plan in about 90 minutes.

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