DIY or Pro? The Ultimate Guide to Hearing Aid Repair

Imagine a world where every sound is crystal clear, and your hearing aids are your lifeline. They don’t just help you hear clearly; they also keep your mind sharp. But what happens when they malfunction? Don’t panic—solutions exist beyond replacement. Hearing aid repairs are an essential part of using hearing devices regularly. Let’s explore some common repairs your hearing devices might require.

Common Culprits: Identifying the Most Frequent Hearing Aid Issues

Nothing is more frustrating than hearing aids that stop working correctly. Here are the four most common issues:

  • No sound from hearing aids
  • Hearing aids aren’t loud enough
  • Hearing aids sound distorted
  • Hearing aids produce feedback

Let’s look at DIY repair options for each problem.

Hands put a battery into a hearing aid.

The Devices Aren’t Producing Any Sound

 

  • Check for earwax blocking the microphone or sound outlet. Clean away debris carefully.
  • Ensure your hearing aid is on and docked correctly in the charger if rechargeable.
  • Verify the battery is inserted correctly if using disposables. Flip it if the door won’t close.
  • Adjust the volume via your app or the manual control wheel.
  • Toggle between custom programs to see if the settings need adjustment.
  • Replace disposable batteries if needed. Activate new ones by removing the sticker and waiting two minutes.

 

My Hearing Aids Aren’t Loud Enough

 

  • Look for earwax blocking the microphone or sound outlet. If you have a BTE style, inspect the tubing for cracks or blockages.
  • Adjust the volume using your app or manual control.
  • Switch to different programs or memories in case you accidentally changed settings.
  • Schedule a hearing test if your hearing may have changed. Your hearing care provider can adjust your aids accordingly.

 

These Hearing Aids Sound Distorted

 

  • Check removable battery contacts for corrosion. Open and close the compartment to clean them.
  • Switch to different programs to ensure you haven’t accidentally chosen a wireless setting.

 

My Hearing Aids Are “Whistling” or Producing Feedback

 

  • Reinsert your hearing aids to ensure proper placement.
  • Turn down the volume if properly inserted, and contact your audiologist to adjust the fit if necessary.
  • If you suspect earwax blockage, have your ears cleaned professionally.
  • Consider a fit evaluation if you’ve lost significant weight recently.
  • Check the tubing of BTE styles for brittleness, hardness, or cracks, and replace if needed.

 

If trying these simple steps at home doesn’t solve your problem, it’s time to take the next step. 

Hands use a tweezer on a hearing aid.

When to Call in the Experts: Recognizing Professional Repair Needs

 

While some hearing aid issues can be fixed at home, there are times when professional help is essential. Here are the signs that it’s time to contact your hearing healthcare provider:

 

Changes in Your Hearing:

 

If your hearing changes, your provider will need to change your programming. If you’re noticing the signs below, reach out to your hearing care provider. 

 

  • Reduced Sound Quality: If sounds are muffled, distorted, or unclear, it might be a serious issue.
  • Increased Volume: Constantly increasing the volume may indicate a need for professional adjustment or worsening hearing loss.
  • Discomfort or Pain: Hearing aids should be comfortable. If they cause discomfort, you need a fit check and possible adjustments.

 

Device Performance Issues:

 

If you are having any of the issues below, reach out to your hearing center: 

 

  • Frequent Battery Drain: Rapid battery drainage might signal a malfunction or weak batteries. If new batteries don’t solve the issue, seek professional help.
  • Physical Damage: Cracks, damage, or loose parts should be inspected and repaired by a professional to ensure proper function.
  • Connectivity Problems (for Wireless Hearing Aids): If your hearing aids with Bluetooth struggle to connect to devices, consult your provider.
  • One Hearing Aid Not Working: If one aid malfunctions while the other works, it needs professional troubleshooting.
  • New Background Noise: Struggling in noisy environments might require professional adjustments or a new hearing evaluation.

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To Stay Ahead of Repairs: 

Even if you’re not currently seeking repairs, professional help is still important. They can prevent the need for hearing aid repair in the future as well as protect your hearing health. 

 

  • Professional Cleanings: Even with regular at-home cleaning, earwax can build up and affect performance. Schedule regular professional cleanings.
  • Scheduled Hearing Appointments: Routine visits ensure proper maintenance, adjustments, and monitoring of your hearing health.

 

Addressing hearing aid problems promptly ensures they function correctly and enhance your quality of life. Regular cleaning, battery changes, and troubleshooting help extend their lifespan. 

A red circle has the word “warranty” stamped across it.

Warranty Wisdom: Understanding Hearing Aid Repair Coverage

 

Hearing aids are a significant investment, so understanding your warranty coverage is essential. Here’s what you need to know:

 

Manufacturer Warranty:

 

  • Standard Coverage: Most hearing aids come with a manufacturer’s warranty, usually covering defects in materials or quality for one to three years.
  • What’s Included: Coverage typically includes repairs for internal component failures due to manufacturing defects. Some warranties cover external damage, like a loose battery door.
  • What’s Not Included:
    • Loss or Damage: Accidental loss or damage, like dropping your hearing aid, isn’t covered.
    • Normal Wear and Tear: Consumable parts like batteries and ear tips aren’t included and need regular replacement.
    • Cosmetic Damage: Scratches or minor cosmetic blemishes usually aren’t covered.

 

Check the Warranty Details: Review the warranty information from the manufacturer or your hearing healthcare provider to understand specific terms and conditions.

 

Extended Warranties:

 

Optional Coverage: Many hearing healthcare providers offer extended warranties, which provide additional repair, loss, or damage coverage at an extra cost.

 

Consider Your Needs: Before purchasing an extended warranty, consider your lifestyle and risk factors. If you’re worried about losing your hearing aids or often engage in activities that could damage them, an extended warranty might be a good idea.

 

Additional Tips for Understanding Your Hearing Aid Repair Coverage:

 

  • Ask Questions: Don’t hesitate to ask your hearing healthcare professional about the details of your warranty, including what’s included, what’s not, and the claims process.
  • Keep Records: Maintain copies of your warranty documents and receipts of purchase for future reference.
  • Report Issues Promptly: If your hearing aid malfunctions, report it to your provider as soon as possible. There may be time limits for filing warranty claims.
  • Find Out Your Options: Some hearing centers may have service plans that cover more than repairs; they can include cleanings and other services like American Hearing + Audiology’s Concierge Hearing Care Service Plan. 

 

Understanding your hearing aid warranty can save you money on repairs and ensure you get the most out of your investment. You’ll make better decisions for your hearing health and financial well-being if you ask questions and stay informed. 

 

Final Soundcheck: Choosing the Best Path for Hearing Aid Repairs

 

Taking care of your hearing aids ensures they perform at their best. While DIY fixes can solve minor issues, some problems require professional help. Regular maintenance, understanding your warranty, and knowing when to call your audiologist can keep your hearing aids in top shape.

 

If you need expert repair or advice, contact American Hearing + Audiology. Our team is ready to help you hear better and live better. Don’t let hearing aid issues hold you back—reach out today for support and solutions.