Terms of Service

Welcome to the American Hearing + Audiology website (https://americanhearing.us). By accessing or using this website, scheduling appointments, purchasing products, or contacting us through any form on this site, you agree to these Terms of Service. If you don't agree, please don't use the site.

"We," "us," and "our" refer to American Hearing + Audiology, headquartered at 6701 W. 64th St., Suite 125, Overland Park, KS 66202. "You" and "your" refer to you, the person using this website.

1. Use of This Website

This website is for adults (18 and older) seeking information about hearing healthcare services, hearing aids, accessories, and related products. You agree to use the site lawfully and not to:

Submit false or misleading information through any form
Attempt to gain unauthorized access to any part of the site, our servers, or any connected systems
Use the site in any way that could damage, disable, or impair its operation
Scrape, copy, or redistribute content from this site without written permission
Use automated tools (bots, crawlers, scrapers) to access or collect data from the site

We reserve the right to restrict or terminate your access to the site at any time, for any reason, without notice.

2. Appointments and Services

Scheduling an appointment through our website does not guarantee a specific time slot until confirmed by our office. We'll do our best to accommodate your requested time, but availability depends on location and provider schedules.

Hearing tests, fittings, and other clinical services are provided by licensed hearing healthcare professionals at our clinic locations. The information on this website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified hearing healthcare provider about your specific situation.

3. Online Store and Purchases

Products available through our online store (hearing aids, accessories, supplies) are subject to availability. We do our best to keep pricing accurate, but errors happen. If we discover a pricing error after you've placed an order, we'll contact you before processing the charge.

All prices are listed in U.S. dollars. Payment is due at the time of purchase. We accept major credit cards and other payment methods as indicated at checkout.

Hearing aids purchased through American Hearing + Audiology include professional fitting and follow-up care as described on the specific product page. Return and exchange policies are outlined at the time of purchase and may vary by product and manufacturer.

4. SMS/Text Messaging

If you opt in to receive text messages from American Hearing + Audiology (for example, by checking the SMS consent box on our contact form, or by texting us), you consent to receive recurring automated text messages at the phone number you provide. These messages may include appointment reminders, follow-up communications, promotional offers, and other information related to your hearing healthcare.

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

We won't sell or share your phone number with third parties for their own marketing purposes. For more details on how we handle your data, see our Privacy Policy.

5. Intellectual Property

All content on this website — text, images, logos, graphics, videos, and the design itself — is owned by American Hearing + Audiology or our licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

The American Hearing + Audiology name, logo, and related marks are our trademarks. Product names and brand names of hearing aids (Phonak, Starkey, Oticon, Signia, ReSound, Widex, and others) are trademarks of their respective manufacturers. Their use on this site is for identification purposes only and does not imply endorsement by those manufacturers.

6. User-Submitted Content

When you submit information through our website — via contact forms, appointment requests, reviews, or any other means — you grant us permission to use that information to respond to your inquiry, provide services, and improve our business operations. Don't submit content that's unlawful, threatening, abusive, defamatory, or that infringes on anyone else's rights.

7. Third-Party Links

Our website may contain links to third-party websites (manufacturers, insurance providers, health resources, etc.). We don't control those sites and aren't responsible for their content, privacy practices, or availability. Visiting a linked site is at your own risk.

8. Disclaimer of Warranties

This website is provided "as is" and "as available." We don't guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, American Hearing + Audiology disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

The hearing health information on this site is for general educational purposes. It's not a diagnosis, and it doesn't replace a professional hearing evaluation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, American Hearing + Audiology, its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of (or inability to use) this website or any services obtained through it. This applies regardless of the theory of liability — whether contract, tort, negligence, strict liability, or otherwise — even if we've been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of the site or our services won't exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless American Hearing + Audiology and its owners, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the website, your violation of these Terms, or your violation of any third party's rights.

11. HIPAA and Health Information

American Hearing + Audiology is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Information you share during clinical appointments is subject to our Notice of Privacy Practices, which is available at our office locations. The general information you submit through website forms (name, phone, email, reason for visit) is handled according to our Privacy Policy.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Kansas, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the site will be resolved in the state or federal courts located in Johnson County, Kansas, and you consent to the jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we'll revise the "Last Updated" date at the top. Continued use of the website after changes are posted means you accept the updated Terms. For significant changes, we may provide additional notice (such as a banner on the site or an email, if we have your address on file).

14. Severability

If any part of these Terms is found to be unenforceable by a court, the rest of the Terms still apply in full.

15. Contact Us

Questions about these Terms? Reach out:

American Hearing + Audiology
6701 W. 64th St., Suite 125
Overland Park, KS 66202
Email: [email protected]