American Hearing + Audiology offers a comprehensive Concierge Service Plan designed to provide continuous care for hearing aid wearers. This plan ensures you receive the hearing care services you need to maintain your hearing health at an affordable rate. From unlimited office visits to hearing aid cleanings, our service plan covers essential services for maintaining your devices.

The plan includes annual hearing tests, programming adjustments, Bluetooth support, and much more at no additional cost. For a monthly fee of $35 or an annual fee of $375, patients gain access to $1,395 worth of services. This service plan helps you avoid surprise costs and keeps your hearing aids in optimal condition.

With American Hearing + Audiology’s Concierge Service Plan, you get valuable care that helps you enjoy long-lasting benefits from your hearing aids. By signing up, you also receive discounts on extended warranties, repair costs, and more.

Why Hearing Aids Need Ongoing Care

A fitting is a starting point, not a finished job, and there are three reasons for that.

The first is adaptation. Your brain has spent years compensating for what you were not hearing, so when a device restores the high frequencies, the result initially sounds sharp and artificial. The settings that feel right on day one are usually not the settings that work best at week six, which is why fittings are followed by adjustments rather than warranties alone.

The second is verification. What a hearing aid delivers inside your ear canal is not the same as what the programming software predicts, because your canal has its own acoustics. Real ear measurement puts a probe microphone in the canal and measures the real output, and it is the difference between a device programmed to a model of you and one programmed to you.

The third is simple wear. Receivers fail, wax traps clog, domes split, and moisture is the single biggest killer of hearing aids. Most of what a service plan covers is this category, and most of what shortens a device’s life is skipping it.

Who the Plan Makes Sense For

It is worth being straight about this rather than selling it to everyone.

The plan earns its place if you wear your hearing aids daily, if you use Bluetooth streaming, if you produce wax at any rate above average, or if your hearing has been changing rather than sitting still. Those four between them describe most people who wear hearing aids full time.

It earns it less if your devices are new and still inside their manufacturer coverage, you wear them occasionally, and your hearing has been stable across several tests. In that case, paying per visit may suit you better for a while. Your provider will tell you which of those you look like, including when the answer is to wait.

One thing to know up front: we adjust and refit hearing aids purchased from us. If your devices came from elsewhere, your original provider is the right place to start for programming, and you are still welcome to come in for a free hearing screening.

Questions People Ask

What is included when I buy hearing aids, and for how long?

The devices come with a 7-day trial that includes the hearing aids and the charger, refundable if you return them, and manufacturer warranty coverage that varies by model. Your provider goes through what your specific hearing aids include. Ongoing care past that point is what this plan covers, and it continues as long as the plan does.

Do I need the plan to get adjustments?

No. Adjustments are available to patients who bought their hearing aids from us whether or not they carry the plan. The plan bundles them with everything else in the table above rather than billing visit by visit.

Is real ear verification available everywhere?

Real ear measurement is available at many locations. Ask when you book and your clinic will tell you.

Can I use an HSA or FSA toward this?

We accept HSA and FSA cards. Hearing aids, batteries, and repairs are generally eligible expenses, your plan administrator has the final say, and we can give you an itemized receipt for your records.

What happens if my hearing changes?

That is what the annual test is for. If the audiogram has moved, your devices get reprogrammed to the new curve, which is covered.

Talk It Through Before You Decide

Hearing better starts with one conversation, and so does deciding whether a service plan fits how you actually use your hearing aids. Being locally owned means the provider who fitted you is the one doing the adjustments, which is the whole reason ongoing care works here rather than routing through a call center. You can see our full range of hearing care services or read about our hearing aids if you are earlier in the process.

At American Hearing + Audiology, we proudly serve communities across Kansas City, Lincoln, Omaha, Tulsa, Conway, and Memphis. Our mission is simple: to help people live better lives through better hearing. We believe everyone deserves the opportunity to experience life fully, no matter their hearing challenges.